Returns & Exchanges
Pajar Canada is committed to ensuring your complete satisfaction with our premium footwear and outerwear. If you are not entirely pleased with your purchase, we offer a streamlined return and exchange process for all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and retain your tracking receipt; your refund or exchange will be processed once our warehouse verifies the inspection.